How can we
help you today?

01

How to block my bank card immediately

Three ways: the app, our 24/7 hotline, or a branch.

2 min read

02

Change my payment or withdrawal limit

From the app or by messaging your advisor.

3 min read

03

Switch your banking to CALP BANK

The legal mandate, what it covers, and the timeline.

4 min read

04

Why didn't my instant transfer go through?

6 possible reasons and how to fix them.

3 min read

05

Closing an account held with CALP BANK

Step-by-step procedure and timelines.

4 min read

06

Recover a forgotten password

Secure method via email or SMS.

2 min read

07

Understanding the interest earned on my savings

What is withheld, what you declare.

5 min read